CITM - Certified IT Manager: The easy-to-understand, all-in-one, book and study guide on IT management. Learn, Apply, and Get Recognized!

The easy-to-understand, all-in-one, book and study guide on IT management. Learn, Apply, and Get Recognised! This book is written by industry experts who understand what IT Managers need to know from beginner to professional. Their goal is to make you knowledgeable and successful in an IT Manager role.It is created for IT professionals who have to work with ever-changing technologies, diverse expectations, unreasonable deadlines, difficult-to-deal with business culture, in other words: working in a corporate environment. In this book you will find practical knowledge, tips & tricks, that will make you a management star in no time. This book also contains everything you need to pass the CITM® certification exam. The CITM® is a globally recognized certification, aligned with the European e-Competence (e-CF) Framework which is published officially as the European Norm EN 16234-1. This means you are getting the current skills that companies are looking for in their IT Managers.You will find simple language and engaging chapters that break down the key concepts for modern IT management. It is presented in an easy-to-understand study format with summary points on top of every page and expanded explanation beneath that will help you:Provide guidance and implementation for IT strategySelect and manage staff, implement training programs, career plan development and job rotation programsSelect, evaluate and negotiate with vendors using RFI, RFP and selection criteriaLead development, testing and implementation of business applicationsManage IT projectsDesign and implement service management processes for problem and change managementUnderstand the need for business continuity and design the business continuity planReview and implement information security practices and controlsUnderstand the need for business change, the role and activities of the Business Relationship ManagerInitiate and manage risk management practicesUnderstand and select the best new technologies to support the business requirements; such as Blockchain, Big Data and Artificial IntelligenceSelect suitable technologies for information managementMeasure and improve quality of IT servicesTopicsIT StrategyIT OrganizationVendor Selection and ManagementProject ManagementApplication ManagementService ManagementBusiness Continuity PlanningRisk ManagementInformation Security ManagementInformation and Knowledge ManagementBusiness Change ManagementTechnology TrendsQuality Management Read more